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Terms of service

Resonance Recovery - Terms & Conditions for Sale (Australia)

    1. Definitions and Application

      1. ACL means Schedule 2 to the Competition and Consumer Act 2010 (Cth), being the Australian Consumer Law.
      2. Company means Resonance Recovery Pty Ltd ACN 691 587 738 as trustee for the Leo Family Trust, trading as “Resonance Recovery”. 
      3. Customer means the person, company or other entity purchasing Products from the Company.
      4. Metro Area means a metropolitan delivery area designated by the Company from time to time.
      5. Non-Metro Area means any delivery area that is not a Metro Area.
      6. Products means the goods supplied by the Company from time to time.
      7. Warranty means the Company’s limited warranty document made available here as amended from time to time for future sales.
      8. In these Terms and Conditions:
      9. These Terms and Conditions govern all quotations, orders, invoices and supplies of Products by the Company to the Customer.
      10. Unless expressly agreed in writing, the Company does not provide installation, assembly, commissioning, design, engineering, electrical work, advisory services or technical services.
      11. These Terms and Conditions prevail over any inconsistent terms proposed by the Customer, unless the Company expressly agrees otherwise in writing.
      12. The Warranty is incorporated into these Terms and Conditions. If there is any inconsistency between these Terms and Conditions and the Warranty, these Terms and Conditions prevail to the extent of the inconsistency, except to the extent the Warranty gives the Customer additional rights that cannot lawfully be excluded.

      2. Orders and Contract Formation

        1. The Customer is taken to have accepted, and agrees to be bound by, these Terms and Conditions upon the earliest of the following:
          1. submitting an order through the Company’s website and clicking “I accept”, “I agree”, or any similar acknowledgement;
          2. placing an order after being provided with, or directed to, these Terms and Conditions;
          3. accepting a quotation or proposal issued by the Company;
          4. making any payment to the Company in respect of an order; or
          5. instructing the Company to proceed with the supply of Products.
        2. Where an order is placed through the Company’s website, the order process requires the Customer to acknowledge and accept these Terms and Conditions before the order can be submitted.
        3. The Customer acknowledges that:
          1. placing an order constitutes an offer to purchase the Products; and
          2. the Company may accept or reject that offer acting reasonably.
        4. A binding contract is formed when the Company confirms the order in writing or dispatches the Products, whichever occurs first.
        5. The Company may decline any order before acceptance, including where:
          1. the Product is unavailable;
          2. there is an error in pricing or Product description;
          3. the delivery address is outside the Company’s serviceable area; or
          4. the Company reasonably suspects fraud or an unauthorised transaction.
        6. If the Company rejects an order after payment has been made, the Company will refund the amount paid for that order in full.
        7. The Customer acknowledges and agrees that, prior to acceptance, it has been provided with, or has had a reasonable opportunity to review, these Terms and Conditions, including where they are made available by hyperlink, pop-up, scroll box, or otherwise on the Company’s website.
        8. If the Customer does not agree to these Terms and Conditions, it must not place an order or make payment to the Company.

      3. Price, GST and Charges

        1. Prices are in Australian dollars (AUD).
        2. Prices quoted in an invoice, quotation or on the Company’s website apply to the relevant order, subject to any obvious error.
        3. Unless expressly stated otherwise:
          1. prices displayed to Customers are inclusive of GST; and
          2. delivery charges, handling charges and any other applicable charges are additional if identified separately in the order, quotation, checkout process or invoice.
        4. If GST is payable on a taxable supply made under or in connection with these Terms and Conditions, the recipient must pay the GST amount at the same time as it pays the consideration for the taxable supply, subject to receipt of a valid tax invoice if required by law.
        5. Any duty, levy, charge or government impost imposed after the order date in relation to the supply, delivery or importation of the Products is payable by the Customer to the extent that charge is lawfully passed on and identified by the Company.

      4. Payment Terms

        1. Unless otherwise agreed in writing, the full purchase price for the Products and all applicable delivery charges must be paid in full at the time the order is placed.
        2. The Company is not obliged to dispatch any Products until it has received the full amount payable in cleared funds.
        3. If any amount is overdue, the Company may, to the extent permitted by law:
          1. suspend performance;
          2. withhold dispatch or delivery;
          3. cancel the affected order; or
          4. charge interest on the overdue amount at the rate of 10% per annum, calculated daily, or if lower, the maximum rate permitted by law.
        4. The Customer must pay all amounts due without set-off, counterclaim or deduction, except to the extent required by law.
        5. The Customer acknowledges that the interest payable under clause 4.3(d) is a reasonable estimate of the loss likely to be suffered by the Company as a result of late payment (including administrative and financing costs) and is not a penalty. If any part of clause 4.3(d) is unenforceable, it is to be read down to the maximum extent permitted by law.

      5. Nature of Supply and Product Information

        1. The Customer acknowledges and agrees that:
          1. the Products shall be supplied in flat-pack or self-assembly form;
          2. the Company does not provide installation, assembly, commissioning, design, engineering, electrical work, advisory services or technical services unless expressly agreed in writing;
          3. any information provided by the Company, including product descriptions, guides, manuals, videos or marketing material, is general information only;
          4. such information does not take into account the Customer’s particular site conditions, electrical configuration, compliance requirements or intended use; and
          5. the Customer has made, or will make, its own enquiries as to the suitability of the Products for its purposes.
        2. Any installation guide, manual, video or similar material supplied by the Company is provided for general guidance only and is not a substitute for professional advice or licensed trade work.
        3. The Customer assumes full responsibility for all matters relating to assembly, installation and use of the Products.
        4. The Customer is responsible for engaging appropriately qualified and licensed tradespersons where required.
        5. Nothing in this clause excludes or limits any rights the Customer may have under the ACL.

      6. Lead Times and Delivery

        1. Any lead time, dispatch date or delivery date stated by the Company is an estimate only and is not guaranteed. 
        2. Lead times commence from the later of:
          1. receipt of full payment in cleared funds; and
          2. receipt of all information reasonably required from the Customer to process the order.
        3. The Customer acknowledges that the Products are stored, handled and dispatched by a third-party logistics provider engaged by the Company.

      Delivery Charges

        1. The Company may offer free standard delivery to addresses within Metro Areas, as determined by the Company from time to time.
        2. Delivery to Non-Metro Areas will incur a delivery charge payable by the Customer.
        3. Delivery charges for Non-Metro Areas will either:
          1. be calculated and displayed at checkout based on the delivery address provided; or
          2. if not reasonably capable of being calculated at checkout, be notified to the Customer after the order is placed, in which case the Company may withhold dispatch until the Customer accepts and pays that additional delivery charge.
        4. The Customer is responsible for ensuring the delivery address is accurate and complete.
        5. If an address is incorrectly treated as being within a Metro Area, the Company may:
          1. reclassify the order as a Non-Metro Area delivery;
          2. notify the Customer of the applicable delivery charge; and
          3. suspend dispatch until that charge is paid.

      Delivery Process

        1. The Company will arrange delivery of the Products to the delivery address nominated by the Customer, or another location agreed in writing.
        2. Delivery is taken to occur when the Products are delivered to the nominated address and received by a person at that address who is available to accept and sign for delivery. 
        3. The Customer must ensure that an authorised person is present at the delivery address at the agreed delivery time to receive and sign for the Products. The Company does not offer, and the Customer must not request, delivery on an “authority to leave” basis.
        4. Delivery does not include unpacking, placement inside premises, assembly, installation or removal of packaging.
        5. If delivery cannot be completed due to Customer fault (including no attendance, refusal to accept delivery, inadequate access, or unsafe conditions), the Customer is responsible for any redelivery, storage or futile delivery charges imposed by the carrier.
        6. To the maximum extent permitted by law, the Company is not liable for delay in dispatch or delivery, or for failure to deliver on an estimated date, to the extent caused or contributed to by:
          1. the Customer including failure to provide accurate delivery details, adequate access or a safe delivery environment or to be available to accept delivery;
          2. a third-party carrier, warehouse or logistics provider;
          3. manufacturing delay, shipping delay, customs delay or supply chain disruption; or
          4. a force majeure event.

      Inspection and Freight Issues

        1. The Customer must inspect the Products as soon as reasonably practicable after delivery.
        2. If any Product is apparently damaged in transit, defective on arrival or short-delivered, the Customer should:
          1. note the issue with the carrier at the time of delivery where reasonably possible; and
          2. notify the Company in writing within 48 hours after delivery, with reasonable supporting details and photographs where available.
        3. The Customer must comply with any reasonable requirements of the Company or the carrier in connection with a freight, damage or short-delivery claim.
        4. Failure to notify the Company within the period stated in clause 6.16 does not prejudice any rights the Customer may have under the ACL.

      Risk and Title

        1. Title to the Products passes to the Customer when the Company receives the full purchase price and all other amounts payable for those Products in cleared funds.
        2. Risk in the Products passes to the Customer on delivery under clause 6.10.
        3. Nothing in clause 6.13, 6.19 or 6.20 excludes or limits any rights the Customer may have under the ACL.

      7. No Installation, Assembly, Electrical or Design Responsibility 

        1. The Products are electrically powered flat-pack infrared saunas supplied for self-assembly only, unless expressly stated otherwise in writing.
        2. The Company does not provide:
          1. installation, assembly or commissioning services;
          2. electrical installation, wiring or connection services;
          3. building, design or engineering services; or
          4. medical, health or therapeutic advice, in relation to the Products.
        1. The Company may provide assembly instructions, manuals, videos, specifications, warnings or other materials relating to the Products (Materials).
        2. The Customer acknowledges that:
          1. the Materials are provided for general guidance only;
          2. the Materials do not take into account the Customer’s specific premises, ventilation, access, site conditions, electrical configuration or intended use;
          3. the Materials are not a substitute for professional trade, electrical, building or other site-specific advice; and
          4. the Customer must engage appropriately qualified and licensed tradespersons where required.
        3. To the maximum extent permitted by law, the Company does not warrant that the Materials are sufficient for assembly, installation or use in every circumstance, and is not liable for loss arising from reliance on the Materials where professional services ought reasonably to have been obtained.
        4. The Customer acknowledges that it is responsible for:
          1. verifying all installation requirements;
          2. site suitability;
          3. ventilation and clearance requirements;
          4. electrical supply, circuit capacity, outlet suitability and protection requirements;
          5. ensuring compliance with applicable laws and standards; and
          6. determining whether the Products are suitable for its intended use.
        5. Nothing in this clause excludes, restricts or modifies any rights or remedies under the ACL.

      8. Customer Responsibilities

        1. The Customer is solely responsible for, and assumes all risk in connection with:
          1. determining whether the Products are suitable for the Customer’s intended purpose and use;
          2. the safe and proper assembly, installation, commissioning, operation, storage and maintenance of the Products;
          3. engaging appropriately qualified and licensed tradespersons, including electricians, where required;
          4. ensuring all electrical requirements are assessed, completed and certified by a suitably qualified electrician where applicable;
          5. ensuring that the installation, use and operation of the Products complies with all applicable laws, regulations, standards and codes;
          6. ensuring that the installation site is suitable and prepared, including (without limitation) in relation to:
            1. structural adequacy and load-bearing capacity;
            2. a flat and level surface;
            3. drainage and ventilation;
            4. safe, sufficient and compliant electrical capacity and supply;
            5. safe access for delivery and installation;
          7. obtaining all necessary approvals, permits, licences and certifications, including building and council approvals;
          8. the acts and omissions of any third-party contractor engaged by or on behalf of the Customer;
          9. of the Products in accordance with the Company’s instructions and any safety information supplied with the Products.
        2. Unless expressly stated otherwise in writing, the Products are intended for indoor use only.
        3. Misuse, abuse, unauthorised modification or repair, use with an improper electrical supply, improper siting, or failure to follow instructions may void the Warranty to the extent permitted by law.

      9. Excluded Responsibility

        1. To the maximum extent permitted by law, the Company is not responsible or liable for, and the Customer releases the Company from, any liability arising from or in connection with:
          1. the installation, assembly or commissioning of the Products;
          2. any electrical connection, wiring, voltage compatibility, outlet suitability, circuit adequacy, earthing, residual current protection or power supply issue;
          3. use of the Products in a wet area, outdoors, in an inadequately ventilated area, or otherwise contrary to the product instructions;
          4. site preparation, site conditions, flooring, drainage, moisture exposure, structural adequacy, load-bearing capacity or heat-sensitive surrounding materials;
          5. the suitability of the Products for a particular purpose, location or user requirement not expressly agreed in writing by the Company;
          6. failure to obtain or comply with any approval, permit, certification, law, regulation, code or standard;
          7. any acts or omissions of third-party contractors engaged by or on behalf of the Customer;
          8. any modification, alteration or unauthorised repair of the Products after supply;
          9. any misuse, improper use, use contrary to instructions, or failure to maintain the Products properly;
          10. environmental or location-specific factors affecting the Products, including heat, humidity, moisture, ventilation or surface conditions; 
          11. any representation by a third party regarding health, wellness or therapeutic outcomes not expressly made by the Company in writing; or
          12. any failure by the Customer to comply with its obligations under clause 7.4, 7.6, 8, 10.5 - 10.11 or 11.1.
        2. Clause 9.1 does not apply to the extent that the relevant loss, damage, cost or expense is caused by the Company’s breach of law, breach of a non-excludable guarantee, or other liability that cannot lawfully be excluded.

      10. Importation, Product Compliance and Safety - Infrared Saunas

        1. The Products may be manufactured overseas and imported for supply in Australia.
        2. To the extent required by applicable law, the Company will not knowingly supply for the Australian market any Product that does not comply, at the time of supply, with mandatory safety requirements applicable to that Product.
        3. Without limiting clause 10.2, and to the extent applicable to the relevant Product, the Company intends Products supplied for use in Australia to be supplied:
          1. with the electrical rating, warnings and identification markings required by law;
          2. with the Regulatory Compliance Mark (RCM) where required;
          3. in a manner consistent with applicable requirements under the Electrical Equipment Safety System (EESS) where applicable; and
          4. in conformity with applicable electrical safety standards for household and similar electrical appliances.
        4. The Customer acknowledges that compliance of the installed and operating Product may depend on matters outside the Company’s control, including:
          1. proper assembly;
          2. the installation location;
          3. ventilation and clearance from surrounding materials;
          4. the electrical circuit, outlet, earthing and protective devices;
          5. site conditions; and
          6. any work performed by third parties.
        5. The Customer is responsible for ensuring that assembly, electrical connection, installation environment and use of the Products comply with all applicable laws, regulations and standards, including, where applicable:
          1. electrical installation requirements;
          2. wiring rules;
          3. any local building or council requirements; and
          4. any manufacturer instructions, warnings and clearance requirements.
        6. Where any electrical work, hardwiring, circuit alteration, outlet replacement, testing or certification is required for the Product, that work must be carried out by a suitably licensed electrician.
        7. Even where a Product is designed to connect to an existing socket-outlet, the Customer remains responsible for ensuring that the outlet, circuit capacity, earthing and protective devices are suitable and compliant for the Product’s rated load.
        8. The Customer must not:
          1. modify or substitute any heater, infrared emitter, wiring, plug, controller, sensor, timer or safety cut-out;
          2. use extension cords, power boards or double adaptors unless expressly permitted by the Product documentation;
          3. alter the Product structure in a way that may affect heat distribution, ventilation or safety; or
          4. install unauthorised accessories or third-party components that may affect compliance or safety.
        9. The Products are not intended to diagnose, treat, cure or prevent any disease, illness or medical condition, and are not represented as medical devices unless expressly stated otherwise in writing.
        10. The Customer must cease using the Product immediately and disconnect it from power, or arrange for it to be safely isolated, if the Product shows signs of electrical fault, overheating, scorching, smoke, repeated circuit tripping, moisture ingress, damaged wiring, damaged plugs or any other unsafe condition, and must promptly notify the Company.
        11. The Customer must comply with any safety notice, corrective action notice, recall notice or updated instruction issued by the Company, manufacturer or any regulator in relation to the Products.
        12. Nothing in this clause excludes, restricts or modifies any rights or remedies under the ACL.

      11. Use limitations, assembly condition of warranty and recall cooperation

        1. The Products must not be used:
          1. outdoors or in an exposed environment;
          2. in a wet area, bathroom or other area subject to water spray or persistent moisture, unless the Product documentation expressly permits that use;
          3. for commercial or high-frequency use unless the Product is expressly specified for that purpose; or
          4. in any manner inconsistent with the assembly instructions, user manual, safety labels or electrical rating.
        2. Without limiting the ACL, the Warranty does not cover faults, damage or performance issues caused by incorrect assembly, incorrect electrical connection, inadequate ventilation, moisture exposure, use contrary to instructions, or unauthorised modification or repair.
        3. The Customer must provide reasonable assistance in relation to any product safety investigation, corrective action or recall, including by providing proof of purchase, Product serial details and current contact details where reasonably requested.

      12. Warranty, Parts and Support

        1. The Products are supplied with the Warranty, the terms of which are set out in a separate document available here.
        2. The Warranty applies in addition to, and does not exclude, restrict or modify, any rights or remedies the Customer may have under the ACL.
        3. If the Warranty constitutes a warranty against defects for the purposes of applicable law, it must be read subject to any mandatory wording required by law.
        4. The Company will use reasonable endeavours to make replacement parts available for a period of up to seven (7) years from the date of purchase, where reasonably practicable.
        5. Any technical support provided by the Company is general in nature only and does not extend or vary the Warranty.
        6. Non-factory-installed components, accessories and third-party items are not covered by the Warranty unless expressly stated otherwise. Those items are subject only to any warranty provided by the relevant third-party manufacturer.
        7. The Company is not responsible for installation, repair or modification carried out by a third party not authorised in writing by the Company.

      13. Returns, Cancellations and Refunds

        1. Subject to the ACL and any other law that cannot be excluded, the Company does not accept returns or provide refunds for change of mind, including where the Customer:
          1. selected the wrong Product;
          2. no longer requires the Product; or
          3. is dissatisfied for reasons other than the Product’s failure to comply with applicable law.
        2. The Company may agree in writing to accept a return for change of mind if:
          1. the request is made within a reasonable time after delivery;
          2. the Product is unused, uninstalled, undamaged and in its original packaging;
          3. the Product is in a condition suitable for resale; and
          4. the Customer complies with the Company’s reasonable return instructions.
        3. Any return approved under clause 13.2 may be subject to reasonable deductions for:
          1. restocking;
          2. outbound and return freight; and
          3. any other reasonable costs actually incurred by the Company as a result of the return.
        4. Returns will not be accepted for Products that have been installed, assembled, used, altered or damaged after delivery, unless the Customer is entitled to a remedy under the ACL or other applicable law.
        5. The Customer must not return any Product without the Company’s prior written approval.
        6. Nothing in these Terms and Conditions excludes, restricts or modifies any right to cancel, reject goods, obtain a refund, replacement or repair, or claim damages where such right arises under the ACL.

      14. Australian Consumer Law

        1. Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies conferred by the ACL or any other law where doing so would be unlawful.
        2. Where the Customer is a consumer within the meaning of the ACL, the Products come with guarantees that cannot be excluded under the ACL.
        3. If the Products are not of a kind ordinarily acquired for personal, domestic or household use or consumption, and to the extent permitted by section 64A of the ACL, the Company’s liability for a failure to comply with a consumer guarantee is limited, at the Company’s option, to:
          1. replacing the Products or supplying equivalent goods;
          2. repairing the Products;
          3. paying the cost of replacing the Products or acquiring equivalent goods; or
          4. paying the cost of having the Products repaired.

      15. Limitation of Liability

        1. Subject to clause 14 and to the maximum extent permitted by law, the Company is not liable for any indirect, special or consequential loss, or for any loss of profit, loss of revenue, loss of business, loss of opportunity or loss of use arising out of or in connection with the supply or use of the Products.
        2. Subject to clause 14 and to the maximum extent permitted by law, the Company is not liable for loss or damage arising from or in connection with:
          1. installation, assembly or commissioning of the Products;
          2. electrical connection, wiring, voltage compatibility or power supply issues;
          3. site preparation or site conditions, including flooring, drainage, structural adequacy or load-bearing capacity;
          4. use of the Products for a purpose for which they were not expressly supplied;
          5. failure to obtain approvals, permits, licences or certifications;
          6. acts or omissions of third-party contractors engaged by or on behalf of the Customer;
          7. modification, alteration or unauthorised repair of the Products;
          8. misuse, improper use or use contrary to instructions; 
          9. environmental conditions affecting the Products, including moisture, heat, ventilation or location-specific factors; or
          10. any of the circumstances set out in clause 9 (Excluded Responsibility).
        3. Subject to clauses 14.1 and 14.3, and to the maximum extent permitted by law, the Company’s aggregate liability arising out of or in connection with any order or supply of Products, whether in contract, tort (including negligence), statute or otherwise, is limited to the amount paid by the Customer for the affected Products.

      16. Indemnity and Insurance

          1. To the maximum extent permitted by law, the Customer indemnifies the Company against any loss, liability, damage, cost or expense suffered or incurred by the Company to the extent arising from:
            1. the Customer’s breach of these Terms and Conditions;
            2. the Customer’s misuse, alteration, improper assembly or improper installation of the Products;
            3. the Customer’s failure to comply with applicable laws, regulations, standards or codes; or
            4. the acts or omissions of contractors engaged by or on behalf of the Customer,

        except to the extent that the relevant loss was caused or contributed to by the Company’s negligence, breach of contract or breach of law.

          1. The Customer should keep the Products insured against loss or damage from the time risk passes under clause 6.20.

        17. Force Majeure

          1. The Company is not liable for any delay or failure to perform its obligations to the extent caused by an event beyond its reasonable control, including industrial disputes, shortage of materials, acts of government, pandemic, natural disaster, transport disruption, utility failure or failure of suppliers or carriers.
          2. If a force majeure event occurs, the Company’s obligations are suspended to the extent affected for the duration of the event, and the time for performance is extended accordingly.

        18. Intellectual Property

          1. All intellectual property rights in the Products, and in all related designs, specifications, documentation, images, manuals and marketing materials, remain the property of the Company or its licensors.
          2. The Customer must not reproduce, modify, reverse engineer, distribute or otherwise use any such intellectual property except:
            1. as reasonably necessary to use the Products for their intended purpose; or
            2. with the Company’s prior written consent.

        19. Privacy and Data

          1. processing orders;
          2. arranging delivery;
          3. administering the Warranty;
          4. communicating with the Customer; and
          5. complying with legal obligations.
          6. The Company may collect, use, store and disclose personal information in accordance with applicable privacy laws for purposes including:
          7. The Company’s privacy policy, as updated from time to time, sets out how personal information is handled and is available on the Company’s website or on request.

        20. Suspension and Termination

          1. the Customer fails to pay an amount when due;
          2. the Customer commits a material breach of these Terms and Conditions and fails to remedy that breach within a reasonable time after notice;
          3. the Customer becomes insolvent, enters liquidation, administration or receivership, or ceases to carry on business; or
          4. continued supply would, in the Company’s reasonable opinion, create a material safety risk or require the Company to contravene the law.
          5. The Company may suspend performance of an order or terminate a contract by written notice if:
          6. Suspension or termination does not affect any accrued rights or liabilities of either party.
          7. Any termination does not relieve the Customer from liability to pay for Products already supplied or dispatched, or for costs reasonably incurred in relation to any custom, special-order or non-cancellable items, unless otherwise required by law.

        21. Notices

          1. if delivered by hand, at the time of delivery;
          2. if sent by prepaid post within Australia, on the second business day after posting; and
          3. if sent by email, at the time of transmission unless the sender receives an automated failure notice.
          4. Any notice under these Terms and Conditions must be in writing and sent by hand, prepaid post or email to the contact details stated in the relevant order, quotation, invoice or on the Company’s website.
          5. A notice is taken to be received:

        22. Governing Law

          1. These Terms and Conditions are governed by the laws of Western Australia.
          2. The parties submit to the non-exclusive jurisdiction of the courts of Western Australia and the courts competent to hear appeals from those courts.

        23. Legal Advice Acknowledgement

          1. The Customer acknowledges that it has had the opportunity to obtain independent legal advice regarding these Terms and Conditions and has either obtained such advice or voluntarily elected not to do so.
          2. The Customer agrees that it enters into these Terms and Conditions freely and without reliance on any representation or statement not expressly set out in these Terms and Conditions

        24. General

          1. The Customer must not assign, novate or otherwise deal with its rights or obligations under these Terms and Conditions without the Company’s prior written consent, which is not to be unreasonably withheld.
          2. The Company may assign or transfer its rights or obligations under these Terms and Conditions to a related body corporate or as part of a business sale, restructure or asset transfer, provided that doing so does not materially reduce the Customer’s rights in respect of any existing order.
          3. If any provision of these Terms and Conditions is invalid, illegal or unenforceable, it is to be read down to the extent necessary or, if it cannot be read down, severed, without affecting the remaining provisions.
          4. A waiver of any right under these Terms and Conditions is effective only if it is in writing.
          5. These Terms and Conditions, together with any applicable order confirmation, invoice, quotation and the Warranty, constitute the entire agreement between the parties in relation to their subject matter.
          6. Any amendment to these Terms and Conditions must be in writing. Any updated terms published by the Company apply only to orders placed after the date of publication, unless the parties agree otherwise in writing.
          7. The Customer acknowledges that it has not relied on any representation, warranty or statement not expressly set out in these Terms and Conditions, except to the extent that reliance cannot lawfully be excluded.

        25. Company Contact

        Resonance Recovery Pty Ltd ACN 691 587 738 as trustee for the Leo Family Trust, trading as “Resonance Recovery”

        356 Miamup Road, Cowaramup, Western Australia 6284

        0430 727 663

        hello@resonancerecovery.com

        www.resonancerecovery.com